From Grade D to Grade B in 90 Days
Fine Dining Restaurant, Central London
Before
32
Grade F
Improvement
+35
Points
After
67
Grade B
The Challenge
What Was Holding Them Back
Despite having an excellent food offering and loyal walk-in customer base, their online presence was holding them back. The website was painfully slow, their Google Business Profile had barely been touched, social media posts were inconsistent at best, and they had zero email marketing in place. Potential customers searching online were finding competitors first.
The Solution
How OnOur Helped
The Full Audit identified 8 critical areas that needed immediate attention. We started with website performance fixes that cut load time by more than half, then overhauled their Google Business Profile with updated photos, categories, and regular posts. A structured content calendar replaced their ad-hoc social approach, and we set up an email capture system to start building a direct relationship with diners.
The Results
Measurable Impact
Metric
Before
After
Change
Overall Score
32/100
67/100
+35 points
Website Load Time
2.1 seconds
0.8 seconds
62% faster
Google Reviews Rating
3.8 stars
4.6 stars
+0.8 stars
Social Media Followers
Baseline
+340%
340% growth
Email Subscribers
0
1,200
From zero
We knew our food was great, but we had no idea how much our online presence was letting us down. The audit gave us a clear picture and a step-by-step plan to fix it. Within three months, we were getting reservation enquiries from people who found us on Google for the first time.
Head of Operations
Fine Dining Restaurant, Central London
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